Refund policy
Returns
Returns may only be processed for apparel, and we extend our sincerest apologies for this inconvenience. If you aren’t happy with your purchase, we’ll happily return or exchange the product within 7-10 days for a full refund or exchange. Items must be unused/unworn. Items must still be returned in the original bag with all tags. The item must not show signs of wear or damage. You will need to have the receipt. Please note that we will not accept exchanges on clearance or sale items.
Damages and issues
If you receive your product and it's damaged or has issues, please reach out to us as soon as possible so we can make it right with you. Unfortunately, after 30 days, we are unable to do anything.
You can always contact us for any questions at sales@mack-co-boutique.com.